There is only one overarching business system for every business. It has 7 steps.
1. RESULTS
2. ENVIRONMENT
3. SYSTEMS
4. STRUCTURE
5. CORE PROCESS
6. STRATEGY
7. CULTURE
The first two elements are external to your control.
1.The results are what happen and are measurable. If we use a black box analogy, the results are outside the box and occur as a result of what happens inside the box.
2. The environment is the world in which you operate. Is it a small local business, on the Internet, highly regulated, a corporate political club, seasonal, real estate affected by rate changes, etc. The environment is all the outside influencing factors on your business, primarily the things you have no direct control. I like to think of these as my constraints.
So we get results which are constrained to a degree by our environment. The remainder of the steps are completely within our control and is the difference between poor, good, and great business performance. Systems, structure, core processes, strategy, culture are sequential yet inter-related steps that we can evaluate, define and measure. Tomorrow we will discuss these steps. Today think about what results you measure and what constraints you have on your business.
Monday, September 10, 2007
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